We are looking for creative, dynamic and motivated people to join our team!
JOB DESCRIPTION: SALES ASSOCIATE (DETROIT)
We’re Hiring! Elaine B Jewelry is looking for a Sales Associate in Detroit (Ferndale) to join our team!
The Sales Team plays a key role in our company’s overall goal of creating modern, handmade everyday and fine jewelry through ethical sourcing, local craftsmanship and meaningful relationships.
We are looking for someone who is excited to learn about jewelry and loves creating great customer experiences. They understand the value of remembering people's names, and take pride in their organization skills, thoughtfulness and attention to detail.
We hope that you care about handmade products as much as we do, are growth minded and forward thinking. If this sounds like you, and you are excited about being part of a dynamic, woman-owned creative business, then we are looking for you!
The Position
This position is a great opportunity to work in a creative fast paced company. You will work alongside our sales team to share the story of handmade jewelry made in our Detroit studio. A strong focus on customer relationships, elevating experiences and great communication is a must. You will guide our customers through the Forever Linked experience and help them create the perfect, customized piece of jewelry. You will keep the store neat and organized, this includes general cleaning and stocking as well as collaborating on merchandising projects.
An appreciation of craft and design and a steady hand is important and a familiarity with jewelry is a big bonus, but not required.
Quick Facts
- Team: Sales & Front of House
- Compensation: Starting at $17/hr
- Bonuses: Quarterly bonuses possible, discounts, etc
- Time Commitment: Part-time 20-25 hrs per week - Must work 3-4 Saturdays per month
- Location: Ferndale Michigan
- Start Date: ASAP
Helpful Experience
- Genuinely enjoy working with people and making great first impressions
- Having a background in jewelry is a huge plus, but not required
- Have great communication and strong organizational skills
- Take direction well and work well with a variety of team members and customers
- Knowledge of google suite preferred
- Shopify Pos experience is a huge plus, but not required
Helpful Experience
- Knowledge of jewelry
- Mondays
- Shopify
- Website updates and POS
Roles & Responsibilities
- Share our story with new & existing customers
- Keep our customers informed and engaged by creating relationships
- Sell jewelry to customers
- Guide our customers through the Forever Linked experience
- Create customized Forever Linked jewelry for our customers
- Help merchandise the store when needed
- Clean the jewelry and make sure it is presentable to customers
- Keep the store and shared spaces clean
- Keep all spaces organized, stocked and well maintained
Interested? Email your resume and cover letter to info@elainebjewelry.com
JOB DESCRIPTION: SENIOR SALES ASSOCIATE (CINCINNATI)
We’re Hiring! Elaine B Jewelry is looking for a Senior Sales Associate in Cincinnati to join our team!
The Sales Team plays a key role in our company’s overall goal of creating modern, handmade everyday and fine jewelry through ethical sourcing, local craftsmanship and meaningful relationships.
We are looking for someone who loves creating great customer experiences, understands the value of remembering people's names, and takes pride in their organization and communication skills, thoughtfulness and attention to detail.
The right candidate will care about handmade products as much as we do, are growth minded and forward thinking. If this sounds like you, and you are excited about being part of a dynamic, woman-owned creative business, then we are looking for you!
The Position
This position represents an opportunity to execute and follow systems and implement sales strategies and processes for our Cincinnati location. A strong focus on customer relationships, elevating experiences and great communication is a must. Looking for someone who is great at multitasking, loves organizing and is able to analyze inventory data in order to maintain seamless stocking of the store and fulfillment of online sales. Must be a team player who is great at communicating with different types of stakeholders, including our customers, vendors and our sister store in Detroit, as well as understand the importance of maintaining organization and efficiency during increased sales patterns. We are looking for someone who would like to grow within the company.
Our top candidate should have at least 1- 2 years of sales experience as a foundation for the job. A familiarity with the jewelry industry is a big bonus, but not required.
Roles & Responsibilities- all other duties as assigned
Key Holder Responsibilities:
- Manage store opening and closing procedures.
Store Maintenance:
- Ensure the store remains organized, stocked, and in top-notch condition.
- Present jewelry in an appealing manner to customers.
Inventory Management:
- Maintain a consistent stock of jewelry and other merchandise.
- Merchandise the store to enhance product visibility and appeal.
Customer Service:
- Oversee and fulfill customer orders efficiently.
- Engage with customers to promote and sell jewelry.
- Offer the Forever Linked Bracelets service when required.
Event Coordination:
- Plan, organize, and participate in events and parties to promote the brand.
Communication & Relationship Building:
- Share the brand's narrative with both new and existing customers.
- Foster personal connections with customers to enhance loyalty.
- Keep customers updated and involved in brand activities.
- Cultivate relationships within the Cincinnati community to foster brand presence and community engagement.
Quick Facts
- Team: Sales and Front of House
- Compensation Starting: $18-22 hourly
- Bonuses: Quarterly bonuses, paid time off, health insurance and IRA savings
- Time Commitment: Full-time (Tues-Fri 10am-6:15 pm and Sat 10:30am-4:15pm)
- Location: Cincinnati, Ohio (Oakley Square)
- Start Date: ASAP
Required Experience
- At least 2 years of sales experience
- Bachelor's degree (preferred)
- Ability to use Excel, Microsoft suite, and Google Suite software is a Plus
Helpful Experience
- Knowledge of jewelry
- Monday.com
- Shopify
- Canva
- Website updates and POS
Interested? Email your resume and cover letter to info@elainebjewelry.com