Warranty & Product Care

Warranty For Custom and stock fine jewelry over $500

1 year Warranty

 

Shipping 

 

Repair for custom and stock fine jewelry after the warranty 

To submit a repair request please email info@elainebjewelry.com

 

Warranty For Stock Jewelry Under $500 

6 Month Warranty

Product Care

Wear your jewelry often.  When you're not wearing it, carefully hang necklaces or store jewelry in a hard box to avoid bending and tangling.  

You can clean most jewelry with soap and water with a toothbrush, or a jewelry ultra sonic. 

To prevent tarnish, use a polishing cloth or a liquid dip (read instructions first if cleaning stones and never dip pearls).

Or you can always send your piece back to be cleaned, repaired or refurbished.