We want you to love and wear your jewelry, however, we know things happen sometimes. We'll be happy to repair your Elaine B Jewelry piece for a small fee for pieces older than 30 days.
If you have a more elaborate repair, please contact firstname.lastname@example.org
Wear your jewelry often. When you're not wearing it, carefully hang necklaces or store jewelry in a hard box to avoid bending and tangling.
You can clean most jewelry with soap and water with a toothbrush, or a jewelry ultra sonic.
To prevent tarnish, use a polishing cloth or a liquid dip (read instructions first if cleaning stones and never dip pearls).
Or you can always send your piece back to be cleaned, repaired or refurbished.
We source first from local and then from American companies. We take pride in knowing where our metal and stones come from, maintaining relationships with miners, stone cutters and companies that run transparent supply chains as much as possible.
14k Gold - Recycled metal.
18k Vermeil - A thick coat of 18k Gold plated over Sterling Silver.
14k Goldfill - 14k gold fused onto brass.
Sterling Silver - Recycled metal.
Oxidized Silver - A patina is applied over sterling silver to give it a dark or antique look.
*Due to COVID-19 shipping times may vary*
Silver, Oxidized Silver and 18k Vermeil styles ship in 2-3 days.
Fine Jewelry may be made to order can take up to 3 weeks to ship. Please send an email to email@example.com for an exact ship date.
As a default we use USPS, but you will be able to choose UPS or curbside pickup at checkout.
We absolutely love mail, packaging and details, so you can be assured that your jewelry will be beautifully and lovingly packaged.
We want you to love and wear your jewelry. We will work with you to make sure it is exactly what you want.
Orders can be returned for a full refund within 10 days of purchase; after that you may exchange or receive store credit.